Last updated: [8 September 2025]

This Privacy Policy explains how Eastgate Medical Services collects, uses, shares, and protects personal data when you visit eastgatemedical.net, contact us, or interact with our services.

1) Data controller

Eastgate Medical Services, Barwa avenue street, Safwa building, Block 26,floor 2, office 201 PO BOX 82794 Doha, Qatar

Email: info@eastgatemedical.net / Phone:+974 44112826

2) What we collect

• Contact & business details: name, email, phone, organization, role, specialty, region.
• Enquiry data: product interests, messages, meeting notes, quotation history.
• Website & device data: IP address, browser type, pages viewed, cookies/analytics identifiers.
• Marketing preferences: newsletter opt-ins, event sign-ups.
• Recruitment data (Careers): CV/resume, cover letter, experience, references.

3) Sources

Directly from you (forms, emails, calls, events), from your organization, from public sources (professional directories), and from our service providers (e.g., analytics or CRM).

4) How and why we use data (legal basis)

• Respond to enquiries, quotations, demos, service requests (contract or legitimate interests).
• Account management & service delivery (legitimate interests/contract).
• Marketing communications (consent where required; opt-out any time).
• Website operation, security, analytics (legitimate interests; cookies with consent where required).
• Recruitment (pre-contract steps/legitimate interests).
• Compliance with legal/regulatory obligations.

5) Cookies & analytics

We use cookies to operate the Site and to understand engagement. You can manage preferences via our Cookie Notice / banner and your browser settings. Disabling certain cookies may affect site functionality.

6) Sharing your data

We share data with:

• Service providers/processors (hosting, email, CRM, analytics, marketing platforms, event tools).
• Affiliates/partners where needed to fulfill your request or support installations/training.
• Authorities where required by law or to protect rights/security.
  We do not sell personal data.

7) International transfers

If data is transferred outside your country, we take appropriate safeguards (e.g., contractual protections) consistent with applicable law.

8) Retention

We keep personal data only as long as necessary for the purposes above:

• Enquiries & quotes: typically 2–3 years from last interaction.
• Contracts & service records: per legal/quality obligations.
• Marketing data: until you opt out or your consent is withdrawn.
• Recruitment: typically 12 months (unless you consent to a longer talent-pool period).
  We then delete or anonymize the data.

9) Security

We implement administrative, technical, and physical safeguards appropriate to the risk (e.g., access controls, encryption in transit, staff training). No system is 100% secure; please notify us promptly of any suspected issue.

10) Your rights

Subject to applicable law, you may have rights to access, correct, delete, restrict, object to processing, withdraw consent, and complain to a supervisory authority. To exercise rights, contact [privacy@yourdomain].

11) Children

Our Site and services are intended for professional and institutional use and are not directed to children.

12) Changes

We may update this Policy; the “Last updated” date shows the latest version.

13) Contact

For privacy questions or requests: [info@eastgatemedical.net], [Barwa avenue street, Safwa building, Block 26,floor 2, office 201 PO BOX 82794 Doha, Qatar], [+974 44112826].